Field research, workshops, and user mapping


Industry:
Automotive / Dealership Tech
Location:
United States
Date:
15 Aug 2024

Services Delivered by Hudasoft:
Vehicle Sales Automation
Lead & Service Scheduling
Inventory Sync & Management
Customer Portals & Communication
Advanced Analytics & Reporting
API Integrations with Automotive Systems
Challenges

Manual, Outdated Processes
Paper-based booking and deal entry led to errors and wasted staff time.
No Centralized Customer Platform
Customers lacked a portal for bookings, documents, or updates—hurting trust and visibility.

Low Retention & Engagement
No follow-ups, loyalty programs, or analytics left customers disengaged and untracked.
Legacy System Incompatibility
Outdated tools lacked real-time sync and API support, limiting multi-branch scaling.

Hudasoft’s Solution
Hudasoft built Qarya, a cloud-native, AI-powered PropTech platform tailored for the Saudi market.
Unified Communication
In-app messaging, automated SMS/email alerts, and logged histories ensured real-time updates and complete transparency.
Automated Workflows
Smart deal creation, online bookings, and auto-generated records streamlined operations and reduced errors.
Customer-Centric Portals
Web and mobile apps let customers browse vehicles, book services, track repairs, and access documents in multiple languages.
Retention & Loyalty Tools
Automated reminders, feedback loops, loyalty programs, and personalized offers improved retention and engagement.
Seamless Legacy Integration
APIs connected with CDK Global, VinSolution, CarMD, and Open Mate, supported by .NET Core and secure data migration.
Real-Time Business Intelligence
Dealer dashboards with KPIs and visual summaries delivered instant insights into sales, service, and customer satisfaction.
Results Achieved
Improvement in Process Efficiency
Faster Deal Entry Time
Reduction in Service Lead Time
Eliminated Duplicate DealNos
Improved Customer Satisfaction
adoption in first 60 days
Implementation Timeline
Discovery & Planning
Backend Development
Database schema, APIs, VIN/DealNo validation
UI/UX Design
Adobe XD wireframes, design kit, branding system
Mobile & Web Build
Native iOS/Android apps, React & Blazor web components
UAT
Live dealership testing & user feedback
Go Live & Training
Rollout with manuals, onboarding, and staff training
Continuous Support
Feature updates, analytics tuning, and monitoring
Implementation Timeline
Client Testimonial

Working with Hudasoft has been transformative. IBIZI’s web portal, mobile app, and integrated workflows have completely streamlined how we operate. From sales to service, everything is faster, smarter, and more customer-focused. Our clients are happier, and our teams are more productive
Zeeshan Shaikh
CEO & Founder, IBIZI
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