Workshops with Uber Sheets stakeholders to define workflows, subscription tiers, and delivery processes.


Industry:
Linen and bedding
Location:
United Arab Emirates
Date:
12 Jan 2025

Services Delivered by Hudasoft
Subscription Management System
Real-Time Delivery Tracking
Inventory Management Modules
Quality Assurance Automation
Customer & Staff Portals
Mobile-First App Development
Challenges

Cumbersome Data Management
Manual spreadsheets for subscription and delivery tracking led to frequent errors, delayed pickups, and inconsistent service quality.
No Real-Time Tracking
Customers and staff had no live updates on delivery status, leading to complaints and uncertainty.

Fragmented Systems
Inventory, customer subscriptions, and delivery schedules were managed in separate tools, causing gaps and service delays.
Poor User Experience
Complex processes reduced trust in the service and limited customer engagement.

Our Solution
Hudasoft designed and built Uber Sheets as a modular, scalable, and fully automated platform. Our solution delivered operational efficiency, real-time visibility, and superior customer experience.
Modular Subscription & Delivery System
Developed a mobile-first interface for customers and delivery agents. Subscriptions, pickups, and deliveries were automated, with real-time updates and geo-tagged logs for compliance and analytics.
Unified, Role-Based Portals
Created portals for customers, delivery staff, and operations managers. Customers could manage subscriptions and track deliveries; agents received optimized routes and service checklists; managers had centralized dashboards for operations monitoring.
Automated Inventory & Quality Engine
Built an intelligent inventory management system with alerts for stock replenishment, defect tracking, and quality audits to ensure consistent service delivery.
End-to-End Operational Automation
Automated subscription onboarding, payment processing, scheduling, and delivery confirmation. Enabled post-service feedback collection and performance reporting in real time.
Results Achieved
Reduction in manual tracking errors
Real-Time updates for customers and delivery teams
Faster delivery scheduling and management
Increase in customer retention due to seamless experience
Star Ratings average for service quality
Full Automation across subscriptions, inventory, and deliveries
Implementation Timeline
Discovery & Planning
Core Backend Development
Built .NET Core services, database schema, API architecture, and Azure provisioning for cloud reliability.
UI/UX & Frontend Build
Developed React.js dashboards for web and Flutter apps for mobile (iOS & Android).
Operational Automation Engine
Created rules-based modules for subscription cycles, delivery scheduling, and inventory alerts.
Pilot & Live Testing
Deployed during early subscription cycles to monitor efficiency and gather user feedback.
Training & Launch
Conducted hands-on training for Uber Sheets operations and delivery staff, followed by full platform rollout.
Built With the Right Tech Stack for Uber Sheets
Uber Sheets is built using the right tech stack to ensure reliability, scalability, and high performance. From modern frontend frameworks to robust backend infrastructure and seamless integrations, every technology is carefully chosen to deliver a fast, secure, and efficient experience.
Client Testimonial

Hudasoft has transformed Uber Sheets from a manual linen service into a fully automated, premium platform. Customers can manage subscriptions, track deliveries in real-time, and enjoy hotel-quality bedding effortlessly. Their team has been a true strategic partner.
Sara Al Mansouri
Co-Founder, Uber Sheets
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